Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information when you use our label design services.

Last updated: October 16, 2025

Mozotek Label ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Mozotek Label when you use our website and label design services (the "Service").

By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.

Privacy Commitment: We use Google OAuth for secure authentication only. We do not collect, store, share, or use your personal information beyond what is necessary for account verification. Your Google account data remains private and is not disclosed to third parties.

1 Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, design labels, or contact customer service. This information may include:

  • Name and email address
  • Google account information (when using Google OAuth) - Note: We only use this for authentication and do not access or store your Google account data beyond basic profile information (name, email, avatar)
  • Profile picture and avatar
  • Label designs and content you create
  • Communications and correspondence with us

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information about your device and usage, including:

  • Log Information: We log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to the Service.
  • Device Information: We collect information about the device you use to access the Service, including information about the device's hardware, operating system, and browser.
  • Cookies and Similar Technologies: We use cookies to provide you with a unique user ID for personalized label design experience and to save your design history.
  • Location Information: We may collect information about your approximate location based on your IP address.

2 How We Use Your Information

We use the information we collect to:

  • Provide and maintain the label design service
  • Save and manage your label designs
  • Communicate with you about your account and our services
  • Maintain and improve the Service
  • Personalize your experience with the Service
  • Monitor and analyze trends, usage, and activities in connection with the Service

3 Sharing of Information

We may share information we collect in the following circumstances:

  • With service providers, consultants, and other third parties who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Mozotek Label or others
  • With your consent or at your direction

4 Security

Mozotek Label takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. All data transmission is encrypted using SSL technology.

However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.

5 Your Choices

5.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

5.2 Cookies

We use cookies to provide you with a unique user ID for personalized label design experience. You can choose to accept or dismiss our cookie notice. Please note that if you choose to reject cookies, this could affect the availability and functionality of the Service.

5.3 Design Data

You can delete your label designs at any time through your account dashboard. Deleted designs will be permanently removed from our servers.

6 International Data Transfers

Mozotek Label is operated by IoTCrazy Technologies Inc. based in Canada, and we process and store information in Canada and the United States. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide levels of data protection equivalent to your home jurisdiction.

7 Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8 Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

Your continued use of the Service after we make changes indicates your acceptance of those changes, so please check the policy periodically for updates.

9 Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your personal information.

If you wish to exercise any of these rights, please contact us using the information provided below.

10 Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By mail: Signal Hill, Calgary, AB T3H 4K1
Canada

Questions About Your Privacy?

If you have any questions about this Privacy Policy or our privacy practices, please don't hesitate to contact us.